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Delivery is FREE when you spend over £250
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Delivery
Once we receive your order, we will process and aim to dispatch stock items within 12 hours providing the order has been completed before 12pm, otherwise it will roll over onto the next 24 hours. Please allow up to 3 days for delivery of your order. Equipment may be sent direct from our suppliers, depending on the product.
If your item is not in stock, we will back order it for you. You will always be emailed with the option to cancel your order if you would rather not wait. We will only charge you for the items that we have in stock and dispatch to you. Our aim is to have stock available on all the website items wherever possible. Tax Charges: For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.
Standard UK Delivery Service (Next Day)
Free delivery on web orders requires a minimum order value of £250 (ex VAT).
A delivery charge of £6.95 (ex VAT) will be charged for orders with a value of less than £250 (ex VAT).
Delivery is usually made the next day if you order before 12pm
Next day delivery only applies to mainland UK orders and excludes remote and offshore areas.
Orders placed after 12pm Friday and over the weekend will be processed Monday for delivery Tuesday.
Standard UK delivery charge excludes Northern Ireland, Highlands, Isle Of Man and Isle Of Wight. For these areas please check the remote and offshore delivery table below.
| Standard Delivery Service (Excludes Northern Ireland, Highlands, Isle Of Man and Isle Of Wight). All prices exclude VAT. | ||
|---|---|---|
| Order value over £250 | Usually Next Day before 7pm | FREE |
| Order value under £250 | Usually Next Day before 7pm | £6.95 |
Premium Delivery Services
Premium delivery services, such as next day delivery before 10am or next day delivery before noon, can be arranged at extra cost - please check the table below.
You should order before 12pm to ensure your premium delivery arrives on time.
We cannot offer premium delivery options for remote areas, offshore and Northern Ireland.
| Premium Delivery Service (Excludes Northern Ireland, Highlands, Isle Of Man and Isle Of Wight). All prices exclude VAT. | |
|---|---|
| Next day before 10AM (orders above £250) | £15.50 |
| Next day before noon (orders above £250) | £12.50 |
| Next day before 10AM (orders below £250) | £19.50 |
| Next day before noon (orders below £250) | £14.50 |
Offshore And Remote Deliveries
For remote areas, off-shore and Northern Ireland please allow 3-4 days for delivery.
Postage rates for these areas vary, please check our table below.
A supplimentary delivery cost for heavy equipment may apply.
| Offshore & Remote Areas. All prices exclude VAT.. | ||
|---|---|---|
| Order value over £250 | Order value under £250 | |
| Northern Ireland, Highlands, Isle of Man, Isle of Wight | £8.50 | £13.50 |
| Channel Islands | £15.50 | £19.50 |
| Scottish Islands | £17.50 | £25.00 |
| Alderney | £30.50 | £35.00 |
Direct Delivery Items
Some items such as heavy or bulky items and some items of crockery have an extended delivery time as they are delivery directly from our supplier.
Although most items will be delivered to you within 5-7working days we cannot guarantee delivery times for these products.
They are marked on the product page with the following icon:
Please contact our call centre if you need to confirm lead times. Tel. 01689-820 484
Heavy Equipment
Delivery of machines, refrigeration and all flat-pack items will be made to the ground floor entrance to the building. It does not include negotiating lifts or stairs.
Customers are responsible for ensuring that products ordered will fit through doorways and into their premises. We cannot accept responsibility if it will not fit. Any carriage charges caused by an aborted delivery are the customers responsibility.
Delivery does not include unpacking or positioning or assembling items.